Posts tagged artificial intelligence
Assessing Salesforce customer AI adoption
Salesforce and Workday team up
Rebecca WettemannSalesforce, Workday, Oracle, HCM, CRM, AI, automation, chatbot, agent, Einstein, artificial intelligence
Genesys acquires Radarr Technologies
Rebecca WettemannGenesys, Radarr, Oracle, social listening, social media, twitter, facebook, microsoft, Nice, Verint, AI, artificial intelligence
Salesforce Genie
Rebecca WettemannSalesforce, Genie, CDP, customer data platform, Snowflake, Amazon, SageMaker, AI, artificial intelligence, Meta, CRM, metadata
Genesys Cloud AI Experience
Zoho Creator
Rebecca Wettemannlow code, now code, ALM, application lifecycle management, CIO, Zoho, platform, artificial intelligence, AI, IT
UKG
Rebecca WettemannUKG, UKG Connections, Kronos, diversity equity and inclusion, DEI, payroll, HR, human resources, artificial intelligence, AI, coaching, human capital management, HCM, environmental social governance strategies, ESG, Ascentis, Valoir, Valoir View, industry news
Freshworks
Rebecca Wettemannnew, Freshworks, technology, software, artificial intelligence, AI, machine learning, ML, purpose built, customer relationship management, CRM, IT data, New Intelligent Alert management, AIOPs, small business, mid market companies, customer-experience themed message, connected, collaborative, adaptive, product led company, purpose-built features, industry news, Valoir research, Valoir View, Valoir
Spiro.AI
Rebecca WettemannSpiro.AI, customer relationship mangement, CRM, enterprise resource planning, ERP, artificial intelligence, AI, Spiro Assistant, Valoir, Valoir research, AI-driven, business insights, accurate forcast data, Valoir survey, manufacturing, increase sales productivity, automating data capture, optimizing outbound outreach, data-driven, "CRM killer", sales force automation, SFA, user-focused, pipeline review, forecasting, accuracy, Valoir View, industry news
Zoho One
Rebecca WettemannZoho One, Zoho platforms, artificial intelligence, AI, SSO, communication, Billing, Booking, CRM, Campaigns, Cliqq, Flow, Forms, Mail, SalesIQ, Social, Subscriptions, Projects, Recruit, analytics, AI enhancements, Work Graph, remote work, collaboration, digital-first customer interactions, digital first employee interactions, intelligent search, employee experiences, enterprise applications, common UI, hybrid work, hybrid work environments, IT intervention, Valoir, Valoir Views, industry news
Cegid acquires Talentsoft
Rebecca WettemannCegid acquires Talentsoft, Cegid, Talentsoft, human resources, HR human capital mangement, HCM, Meta4, Technomedia, talent management, core HR, payroll, talent relationship mangement, on-going talent development, artificial intelligence, AI, Europe, Cornerstone on Demand, global expansion, Microsft, Azure, Valoir, Valoir View, industry news
ServiceNow Employee Journey Management
Rebecca WettemannServiceNow Employee Journey Management, ServiceNow, Employee Service Center, ESC, HR Service Delivery, HRSD, enterprise employee excperience, EX, Journey Accelerator, Listening and Learning Posts, flow of work, Lifecycle events, automation, distributed workplace, HR lifecycle events, data-driven approach, hybrid workforce, diversity equity inclusion, DEI, artificial intelligence, AI, customer experience, CX, Valoir, Valoir View, industry news
Genesys DX
Rebecca WettemannGenesys DX, Genesys, customer experience, CX, contact center, artificial intelligence, AI, conversational AI, Bold360, digital customer engagement, human intuition, Facebook Messenger, Instagram, Valoir, Valoir View, industry news
Solvvy
Rebecca WettemannSolvy, chatbot solution, business-to-business, business-to-consumer, customer service, Facebook Messenger, WhatsApp, low code, machine learning, ML, natural language processing, NLP, natural language understandiung, NLU, artificial intelligence, AI, self-service, resolution, SSR, digital, social media, Valoir, Valoir View, industry news
Salesforce Partner Learning Camp
Rebecca WettemannSalesforce Partner Learning camp, Salesforce PLC, Salesforce, Partner Learning Camp, Accredited Professional, Navigator's distinctions, Trailblazer, Trailhead, industry clouds, artificial intelligence, AI, self-paced learning, Valoir, Valoir View, industry news, industry knowledge
Genesys Workforce Engagement Management
Rebecca WettemannGensys Workforce Engagement Management, WEM, Genesys, Cloud platform, AI, artificial intelligence, Predictive Routing, WFH, work from home, cloud, customer experience, CX, employeee experience, EX, contact center, CRM, customer relationship management, human centric, Valoir, Valoir View, industry news
HR Technology Outlook
Rebecca WettemannHR Technology Outlook, HR, human resources, Valoir, work from home, WFH, remote work, hybrid work, learning management systems, LMS, HRSD, HR service delivery, HR-employeee relationships, pandemic, in-office, virtual, human capital management, HCM, employee experience, EX, artificial intelligence, AI, Valoir View, industry news
Microsoft Viva
Rebecca WettemannMicrosoft Viva, Microsoft, teams, Microsoft 365, employee experience, EX, enagement, well being, learning, knowledge Viva Connections, employee resource groups, ERG, Viva Insights, Microsoft Graphs, Workplace Analytics, MyAnalytics, Viva Learning, LinkedIn Learning, Microsoft Learn, Viva Topics, AI, artificial intelligence, remote work, HR human resourcess, HCM, human capital management, LMS, learning management system, Salesforce, Trailhead, Valoir, Valoir View, industry news
Valoir's Predictions for 2021
Rebecca WettemannPredictions 2021, Valoir Insight Brief, Valoir, people, technology, value, employee experience, EX, customer experience, CX, AI, artificial intelligence, user interface, UI, user experience, remote work, HR, human resources, work-life balance, workforce engagement, Zoom, virtual engagement technology, productivity monitoring tools, labor mobility, human capital management, HCM, CDP, customer data platform, CRM, customer relationship mangement, contact center, cloud, regulation, innovation
Salesforce Workforce Engagement
Rebecca WettemannSalesforce Workforce Engagement, Salesforce, Salesforce Service Cloud Workforce Engagement, Contact Centers, artificial intelligence, AI, service forecast, customer 360, omnichannel capacity planning, personalized agent, engagement, Trailhead, customer experience, CX, customer service, remote work, Valoir, Valoir View, industry news
