Freshworks Freshworks announced new capabilities and a new product SKU focused on startups. Read the Valoir View. Rebecca WettemannDecember 6, 2021new, Freshworks, technology, software, artificial intelligence, AI, machine learning, ML, purpose built, customer relationship management, CRM, IT data, New Intelligent Alert management, AIOPs, small business, mid market companies, customer-experience themed message, connected, collaborative, adaptive, product led company, purpose-built features, industry news, Valoir research, Valoir View, Valoir Facebook0 Twitter Pinterest0 0 Likes