Freshworks
Rebecca Wettemannnew, Freshworks, technology, software, artificial intelligence, AI, machine learning, ML, purpose built, customer relationship management, CRM, IT data, New Intelligent Alert management, AIOPs, small business, mid market companies, customer-experience themed message, connected, collaborative, adaptive, product led company, purpose-built features, industry news, Valoir research, Valoir View, Valoir
Valoir's Predictions for 2021
Rebecca WettemannPredictions 2021, Valoir Insight Brief, Valoir, people, technology, value, employee experience, EX, customer experience, CX, AI, artificial intelligence, user interface, UI, user experience, remote work, HR, human resources, work-life balance, workforce engagement, Zoom, virtual engagement technology, productivity monitoring tools, labor mobility, human capital management, HCM, CDP, customer data platform, CRM, customer relationship mangement, contact center, cloud, regulation, innovation
