ServiceNow and Genesys team up
AI is still finding its love language
Rebecca WettemannAI, CX, EX, generativeAI, Microsoft, Google, Salesforce, OpenAI, ChatGPT, Amazon, AWS
Dayforce acquires Eloomi
Rebecca WettemannCeridian, Dayforce, Workday, UKG, WFM, HCM, LMS, Eloomi, LXP, EX, employee experience, Learning and Development
Valoir 2024 Predictions
Rebecca WettemannPredictions, 2024, CX, EX, contact center, customer experience, employee experience, talent management, ROI, Value, Salesforce, Genesys, Verint, ServiceNow, Microsoft, CRM, applications, cloud, saas
Generative AI for Oracle HCM Cloud
Rebecca WettemannHCM, Oracle, UKG, Workday, HR, AI, generative, generativeAI, EX, employeee experience
Assessing the value of AI and automation
ServiceNow Impact
Rebecca WettemannITSM, ServiceNow, EX, CX, employee experience, customer experience, ROI, value, IT/business alignment, business case, digital transformation
Microsoft Viva Sales
Rebecca WettemannCRM, SFA, Microsoft, Salesforce, Zoho, Collaboration, Email, EX, employee experince, customer experience, CX
Valoir 2023 Predictions
Rebecca WettemannCRM, HCM, HR, collaboration, Slack, Teams, Microsoft, Salesforce, ServiceNow, Zoho, SugarCRM, ROI, CIO, IT, Rimini street, Freshworks, Oracle, CX, EX, employee experience, customer experience, payback
The future of learning at work
Oracle ME
ServiceNow San Diego
Rebecca WettemannServiceNow, ESG, CX, EX, employee experience, HRSD HR service delivery, ITSM, field service, UI, productivity, San Diego, RPA, AI, IT service management, Valoir View, ROI
UserTesting
Rebecca WettemannUser Testing, video-based platform, customer experience, CX, initial public offering, IPO, data-driven, virtual realms, employee experience, EX, metaverse, Valoir, Valoir View, industry news
The State of Digital Transformation
Rebecca WettemannThe State of Digital Transformation, Valoir, global digital transformation study, digital-first mind-set, information technology, IT, customer experience, CX, service development, Human Resources, HR, employee experience, EX, Amazon, IBM, Microsoft, Oracle, Salesforce, SAP, ServiceNow, technology vendors, Valoir View, Valoir Research
ServiceNow Employee Journey Management
Rebecca WettemannServiceNow Employee Journey Management, ServiceNow, Employee Service Center, ESC, HR Service Delivery, HRSD, enterprise employee excperience, EX, Journey Accelerator, Listening and Learning Posts, flow of work, Lifecycle events, automation, distributed workplace, HR lifecycle events, data-driven approach, hybrid workforce, diversity equity inclusion, DEI, artificial intelligence, AI, customer experience, CX, Valoir, Valoir View, industry news
Oracle Cloud HCM Journeys
Rebecca WettemannOracle Cloud HCM Journeys, Oracle, employee experience, EX, Oracle Journeys, human resources, HR, finance, procurement, IT, information technology, Oracle HCM Suite, Oracle Fusion, Cloud Applications, Jounryes LaunchPad, Oracle Digital Assistant, Journeys Creator, Jounreys Booster, Oracle Process Cloud, HRSD HR service delivery, Workday, customer experience, CX, Valoir, Valoir View, industry news
Work From Home: One Year In
Rebecca WettemannWork From Home: One Year In, work from home, WFH, survey, camera, Zoom, volunteering, charity, employee moral, mental health, WFH strategy, sick, Covid-19, job security, company viability, work-life balance, HR, human resources, employee experience, EX, Valoir, Valoir View, Valoir research, industry news
Genesys Workforce Engagement Management
Rebecca WettemannGensys Workforce Engagement Management, WEM, Genesys, Cloud platform, AI, artificial intelligence, Predictive Routing, WFH, work from home, cloud, customer experience, CX, employeee experience, EX, contact center, CRM, customer relationship management, human centric, Valoir, Valoir View, industry news
HR Technology Outlook
Rebecca WettemannHR Technology Outlook, HR, human resources, Valoir, work from home, WFH, remote work, hybrid work, learning management systems, LMS, HRSD, HR service delivery, HR-employeee relationships, pandemic, in-office, virtual, human capital management, HCM, employee experience, EX, artificial intelligence, AI, Valoir View, industry news
Microsoft Viva
Rebecca WettemannMicrosoft Viva, Microsoft, teams, Microsoft 365, employee experience, EX, enagement, well being, learning, knowledge Viva Connections, employee resource groups, ERG, Viva Insights, Microsoft Graphs, Workplace Analytics, MyAnalytics, Viva Learning, LinkedIn Learning, Microsoft Learn, Viva Topics, AI, artificial intelligence, remote work, HR human resourcess, HCM, human capital management, LMS, learning management system, Salesforce, Trailhead, Valoir, Valoir View, industry news
