Verint TimeFlex Bot
Genesys acquires Radarr Technologies
Rebecca WettemannGenesys, Radarr, Oracle, social listening, social media, twitter, facebook, microsoft, Nice, Verint, AI, artificial intelligence
Valoir 2024 Predictions
Rebecca WettemannPredictions, 2024, CX, EX, contact center, customer experience, employee experience, talent management, ROI, Value, Salesforce, Genesys, Verint, ServiceNow, Microsoft, CRM, applications, cloud, saas
Verint Open CCaaS
Rebecca WettemannCCaaS, Verint, Geness, Genesys, AI, bots, Nice, Da Vinci, CX, Customer experience