Genesys acquires Radarr Technologies

Radarr will enable Genesys to expand its capabilities to support new channels and languages of engagement, allowing customers to not just listen and analyze customer interactions in more digital channels but respond to those customers where they are in their language and digital channel of choice. Read the Valoir View.

Rebecca WettemannGenesys, Radarr, Oracle, social listening, social media, twitter, facebook, microsoft, Nice, Verint, AI, artificial intelligence