Assessing Salesforce customer AI adoption
Salesforce and Workday team up
Rebecca WettemannSalesforce, Workday, Oracle, HCM, CRM, AI, automation, chatbot, agent, Einstein, artificial intelligence
SeekOut Recruit
Salesforce My Service Journey
Rebecca WettemannSalesforce, CRM, Customer Service, customer relationship management, CX, AI, ROI, Oracle, Microsoft, Zoho
Salesforce Einstein Service Agent
Rebecca WettemannCRM, AI, Salesforce, Microsoft, Oracle, Creatio, Zoho, SugarCRM, bot, chatbot, autonomous
Greenhouse
Rebecca WettemannHR, HCM, Talent, Oracle, Adobe, Grayscale, Greenhouse, ATS, WhatsApp, AI, Oracle HCM Suite, SmartRecruiter
Oracle Cloud CX
Rebecca WettemannOracle, CX, CRM, AI, Cohere, Field Service, OCI, customer service, Salesforce, M, SAP
ServiceNow Sales and Order Management
Rebecca WettemannCRM, CPR, Sales, Manufacturing, Telecommunications, High tech, ServiceNow, ServiceNow Customer Service Management, CSM, Oracle, Salesforce, CPQ, SOM
Is HR ready for AI?
Rebecca WettemannHR, HCM, AI, Generative, Oracle, Microsoft, compliance, risk, automation, talent management, workforce management
Genesys acquires Radarr Technologies
Rebecca WettemannGenesys, Radarr, Oracle, social listening, social media, twitter, facebook, microsoft, Nice, Verint, AI, artificial intelligence
Generative AI for Oracle HCM Cloud
Rebecca WettemannHCM, Oracle, UKG, Workday, HR, AI, generative, generativeAI, EX, employeee experience
Rimini One
Valoir 2023 Predictions
Rebecca WettemannCRM, HCM, HR, collaboration, Slack, Teams, Microsoft, Salesforce, ServiceNow, Zoho, SugarCRM, ROI, CIO, IT, Rimini street, Freshworks, Oracle, CX, EX, employee experience, customer experience, payback
The State of Digital Transformation
Rebecca WettemannThe State of Digital Transformation, Valoir, global digital transformation study, digital-first mind-set, information technology, IT, customer experience, CX, service development, Human Resources, HR, employee experience, EX, Amazon, IBM, Microsoft, Oracle, Salesforce, SAP, ServiceNow, technology vendors, Valoir View, Valoir Research
Oracle Cloud HCM Journeys
Rebecca WettemannOracle Cloud HCM Journeys, Oracle, employee experience, EX, Oracle Journeys, human resources, HR, finance, procurement, IT, information technology, Oracle HCM Suite, Oracle Fusion, Cloud Applications, Jounryes LaunchPad, Oracle Digital Assistant, Journeys Creator, Jounreys Booster, Oracle Process Cloud, HRSD HR service delivery, Workday, customer experience, CX, Valoir, Valoir View, industry news
Salesforce Work.com
Rebecca WettemannSalesforce Work.com, Salesforce, Work.com, Command center, myTrailhead, Shift Management, CRM, customer relationship mangement, Microsoft, Oracle, Covid-19, Valoir, Valoir View, industry news
Ultimate merges with Kronos
Rebecca WettemannUltimate merges with Kronos, Ultimate, Kronos, HCM, human capital management, digital transformation, AI, artificial intelligence, cloud, WFM, work from home, Ceridian, Workday, Oracle, HR, human resources, RPA, robotic process automation, Valoir, Valoir View, industry news
