Valoir 2024 Predictions
Rebecca WettemannPredictions, 2024, CX, EX, contact center, customer experience, employee experience, talent management, ROI, Value, Salesforce, Genesys, Verint, ServiceNow, Microsoft, CRM, applications, cloud, saas
Decision Analysis: Genesys versus Nice
Genesys Workforce Engagement Management
Rebecca WettemannGensys Workforce Engagement Management, WEM, Genesys, Cloud platform, AI, artificial intelligence, Predictive Routing, WFH, work from home, cloud, customer experience, CX, employeee experience, EX, contact center, CRM, customer relationship management, human centric, Valoir, Valoir View, industry news
Valoir's Predictions for 2021
Rebecca WettemannPredictions 2021, Valoir Insight Brief, Valoir, people, technology, value, employee experience, EX, customer experience, CX, AI, artificial intelligence, user interface, UI, user experience, remote work, HR, human resources, work-life balance, workforce engagement, Zoom, virtual engagement technology, productivity monitoring tools, labor mobility, human capital management, HCM, CDP, customer data platform, CRM, customer relationship mangement, contact center, cloud, regulation, innovation
Rethinking IT strategy for 2020
Rebecca WettemannIT strategy, IT, information technology, cloud, data-driven, relationships, HCM, human capital management, SCM, supply chain management, CRM, customer relationship management, RPA, robotic process automation, artificial intelligence, AI, Valoir, Valoir Insight Brief, industry news
FinancialForce Spring release enhances user and admin experience
Rebecca WettemannFinancialForce, user experience, admin experience, ERP, Accelerate, cloud, AI, artificial intelligence, RPA, robotic process automation, Valoir, Valoir View, industry news
Salesforce acquires Vlocity
Rebecca WettemannSalesforce acquires Vlocity, Salesforce, Vlocity, CRM, customer relationship management, integration, IT, information technology, ServiceNow, cloud, Valoir, Valoir View, industry news
Ultimate merges with Kronos
Rebecca WettemannUltimate merges with Kronos, Ultimate, Kronos, HCM, human capital management, digital transformation, AI, artificial intelligence, cloud, WFM, work from home, Ceridian, Workday, Oracle, HR, human resources, RPA, robotic process automation, Valoir, Valoir View, industry news
