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Valoir 2024 Predictions

As 2023 comes to a close, Valoir takes a look ahead at the key technology trends that will shape customer, employee, and technology user experiences in 2024. Read the Predictions.

Rebecca WettemannDecember 5, 2023Predictions, 2024, CX, EX, contact center, customer experience, employee experience, talent management, ROI, Value, Salesforce, Genesys, Verint, ServiceNow, Microsoft, CRM, applications, cloud, saas
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Genesys acquires Radarr Technologies

Rebecca WettemannFebruary 5, 2024Genesys, Radarr, Oracle, social listening, social media, twitter, facebook, microsoft, Nice, Verint, AI, artificial intelligence
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Verint Open CCaaS

Rebecca WettemannDecember 5, 2023CCaaS, Verint, Geness, Genesys, AI, bots, Nice, Da Vinci, CX, Customer experience
 
 
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