Five9 GenAI Studio
Verint TimeFlex Bot
Udemy
Is HR ready for AI?
Rebecca WettemannHR, HCM, AI, Generative, Oracle, Microsoft, compliance, risk, automation, talent management, workforce management
AI is still finding its love language
Rebecca WettemannAI, CX, EX, generativeAI, Microsoft, Google, Salesforce, OpenAI, ChatGPT, Amazon, AWS
Genesys acquires Radarr Technologies
Rebecca WettemannGenesys, Radarr, Oracle, social listening, social media, twitter, facebook, microsoft, Nice, Verint, AI, artificial intelligence
Verint Open CCaaS
Rebecca WettemannCCaaS, Verint, Geness, Genesys, AI, bots, Nice, Da Vinci, CX, Customer experience
ServiceNow Now Assist for CSM
Rebecca WettemannCSM, CRM, ServiceNow, Salesforce, Customer Service, Customer experience, AI, Copilot, Assist, Platform
Salesforce Service Cloud Einstein
Rebecca WettemannCRM, Salesforce, Service Cloud, ServiceNow, CX, customer service, AI, Einstein, Microsoft Dynamics, Oracle CRM
Generative AI for Oracle HCM Cloud
Rebecca WettemannHCM, Oracle, UKG, Workday, HR, AI, generative, generativeAI, EX, employeee experience
Assessing the value of AI and automation
Salesforce Genie
Rebecca WettemannSalesforce, Genie, CDP, customer data platform, Snowflake, Amazon, SageMaker, AI, artificial intelligence, Meta, CRM, metadata
Genesys Cloud AI Experience
ServiceNow San Diego
Rebecca WettemannServiceNow, ESG, CX, EX, employee experience, HRSD HR service delivery, ITSM, field service, UI, productivity, San Diego, RPA, AI, IT service management, Valoir View, ROI
Troops
Rebecca WettemannCRM, SFA, AI, collaboration, Slack, Microsoft Teams, Salesforce, productivity, user interface, user adoption
Zoho Creator
Rebecca Wettemannlow code, now code, ALM, application lifecycle management, CIO, Zoho, platform, artificial intelligence, AI, IT
UKG
Rebecca WettemannUKG, UKG Connections, Kronos, diversity equity and inclusion, DEI, payroll, HR, human resources, artificial intelligence, AI, coaching, human capital management, HCM, environmental social governance strategies, ESG, Ascentis, Valoir, Valoir View, industry news
Valoir 2022 Predictions
Rebecca WettemannValoir, 2022 predictions, AI, Artificial Intelligence, HR leaders, HR, Human resources, Enivronmental social and governace, ESG, Diversity Equity and Inclusion, DEI Corporate Social Responsibility, CSR, Employee Resource Groups, ERG, Customer Relationship Management, CRM, Customer Experinece, CX, robotic process automation, RPA, CEO, tech CEO, death of the app
Freshworks
Rebecca Wettemannnew, Freshworks, technology, software, artificial intelligence, AI, machine learning, ML, purpose built, customer relationship management, CRM, IT data, New Intelligent Alert management, AIOPs, small business, mid market companies, customer-experience themed message, connected, collaborative, adaptive, product led company, purpose-built features, industry news, Valoir research, Valoir View, Valoir
Spiro.AI
Rebecca WettemannSpiro.AI, customer relationship mangement, CRM, enterprise resource planning, ERP, artificial intelligence, AI, Spiro Assistant, Valoir, Valoir research, AI-driven, business insights, accurate forcast data, Valoir survey, manufacturing, increase sales productivity, automating data capture, optimizing outbound outreach, data-driven, "CRM killer", sales force automation, SFA, user-focused, pipeline review, forecasting, accuracy, Valoir View, industry news
