Salesforce Einstein Service Agent
Rebecca WettemannCRM, AI, Salesforce, Microsoft, Oracle, Creatio, Zoho, SugarCRM, bot, chatbot, autonomous
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Rebecca WettemannSalesforce, CRM, customer relationship management, Zoho, SugarCRM, Microsoft Dynamics, SFA, Marketing Automation, Customer 360, Customer Service
Valoir 2023 Predictions
Rebecca WettemannCRM, HCM, HR, collaboration, Slack, Teams, Microsoft, Salesforce, ServiceNow, Zoho, SugarCRM, ROI, CIO, IT, Rimini street, Freshworks, Oracle, CX, EX, employee experience, customer experience, payback
SugarCRM acquires Node
Rebecca WettemannSugarCRM acquires Node, SugarCRM, Node, CX, customer experience, AI, artificial intelligence, ML, machine learning, CRM, customer relationship management, Python, Google, AltaVista, Taleo, Valoir, Valoir View, industry news