Posts tagged Customer Service
Salesforce My Service Journey
Rebecca WettemannSalesforce, CRM, Customer Service, customer relationship management, CX, AI, ROI, Oracle, Microsoft, Zoho
ServiceNow Now Assist for CSM
Rebecca WettemannCSM, CRM, ServiceNow, Salesforce, Customer Service, Customer experience, AI, Copilot, Assist, Platform
Salesforce Service Intelligence
Salesforce Starter
Rebecca WettemannSalesforce, CRM, customer relationship management, Zoho, SugarCRM, Microsoft Dynamics, SFA, Marketing Automation, Customer 360, Customer Service
Salesforce Field Service ROI Case Study: Pella