Freshworks
Rebecca Wettemannnew, Freshworks, technology, software, artificial intelligence, AI, machine learning, ML, purpose built, customer relationship management, CRM, IT data, New Intelligent Alert management, AIOPs, small business, mid market companies, customer-experience themed message, connected, collaborative, adaptive, product led company, purpose-built features, industry news, Valoir research, Valoir View, Valoir
Solvvy
Rebecca WettemannSolvy, chatbot solution, business-to-business, business-to-consumer, customer service, Facebook Messenger, WhatsApp, low code, machine learning, ML, natural language processing, NLP, natural language understandiung, NLU, artificial intelligence, AI, self-service, resolution, SSR, digital, social media, Valoir, Valoir View, industry news
Microsoft Dynamics 365 Customer Insights
Rebecca WettemannMicrosoft Dynamics 365 Customer Insights, Microsoft, Dynamics 365, Dynamics 365 Customer Voice, Engagement Insights, artificial intelligence, AI, Azure Synapse Analytics, customer data platform, CDP, IT, information technology, Microsoft Graph, machine learning, ML, Valoir, Valoir View, industry news
SugarCRM acquires Node
Rebecca WettemannSugarCRM acquires Node, SugarCRM, Node, CX, customer experience, AI, artificial intelligence, ML, machine learning, CRM, customer relationship management, Python, Google, AltaVista, Taleo, Valoir, Valoir View, industry news
