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Genesys DX

Genesys DX combines the company’s deep CX and contact center expertise with technology to infuse empathy across all digital interactions. Read the Valoir View.

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Rebecca WettemannJune 29, 2021Genesys DX, Genesys, customer experience, CX, contact center, artificial intelligence, AI, conversational AI, Bold360, digital customer engagement, human intuition, Facebook Messenger, Instagram, Valoir, Valoir View, industry news
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ServiceNow Employee Journey Management

Rebecca WettemannJuly 14, 2021ServiceNow Employee Journey Management, ServiceNow, Employee Service Center, ESC, HR Service Delivery, HRSD, enterprise employee excperience, EX, Journey Accelerator, Listening and Learning Posts, flow of work, Lifecycle events, automation, distributed workplace, HR lifecycle events, data-driven approach, hybrid workforce, diversity equity inclusion, DEI, artificial intelligence, AI, customer experience, CX, Valoir, Valoir View, industry news
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Salesforce Trailblazer Community

Rebecca WettemannJune 18, 2021Salesforce Trailbalzer Community, Salesforce, Trailblazer, online community, careers, network, productivity, Valoir, Valoir View, industry news
 
 
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