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Valoir
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Valoir Report - The state of AI in Customer Experience
Rebecca Wettemann 5/14/26 Rebecca Wettemann 5/14/26

Valoir Report - The state of AI in Customer Experience

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The cost of disconnected CX
Rebecca Wettemann 3/9/26 Rebecca Wettemann 3/9/26

The cost of disconnected CX

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Valoir 2026 Predictions
Rebecca Wettemann 12/4/25 Rebecca Wettemann 12/4/25

Valoir 2026 Predictions

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Oracle CX AI agents
Rebecca Wettemann 11/20/25 Rebecca Wettemann 11/20/25

Oracle CX AI agents

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Accelerating time to Agentic AI value
Rebecca Wettemann 2/26/25 Rebecca Wettemann 2/26/25

Accelerating time to Agentic AI value

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Valoir 2025 Predictions
Rebecca Wettemann 12/19/24 Rebecca Wettemann 12/19/24

Valoir 2025 Predictions

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Salesforce My Service Journey
Rebecca Wettemann 7/25/24 Rebecca Wettemann 7/25/24

Salesforce My Service Journey

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Creatio tops $1 billion valuation
Rebecca Wettemann 7/12/24 Rebecca Wettemann 7/12/24

Creatio tops $1 billion valuation

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Zoho CRM for Everyone
Rebecca Wettemann 7/8/24 Rebecca Wettemann 7/8/24

Zoho CRM for Everyone

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ServiceNow and Genesys team up
Rebecca Wettemann 5/14/24 Rebecca Wettemann 5/14/24

ServiceNow and Genesys team up

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Oracle Cloud CX
Rebecca Wettemann 5/5/24 Rebecca Wettemann 5/5/24

Oracle Cloud CX

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AI is still finding its love language
Rebecca Wettemann 2/13/24 Rebecca Wettemann 2/13/24

AI is still finding its love language

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Valoir 2024 Predictions
Rebecca Wettemann 12/5/23 Rebecca Wettemann 12/5/23

Valoir 2024 Predictions

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Verint Open CCaaS
Rebecca Wettemann 12/5/23 Rebecca Wettemann 12/5/23

Verint Open CCaaS

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Salesforce Service Cloud Einstein
Rebecca Wettemann 8/14/23 Rebecca Wettemann 8/14/23

Salesforce Service Cloud Einstein

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Assessing the value of AI and automation
Rebecca Wettemann 5/23/23 Rebecca Wettemann 5/23/23

Assessing the value of AI and automation

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ServiceNow Impact
Rebecca Wettemann 4/17/23 Rebecca Wettemann 4/17/23

ServiceNow Impact

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Salesforce Field Service ROI Case Study: Pella
Rebecca Wettemann 4/10/23 Rebecca Wettemann 4/10/23

Salesforce Field Service ROI Case Study: Pella

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Microsoft Viva Sales
Rebecca Wettemann 2/10/23 Rebecca Wettemann 2/10/23

Microsoft Viva Sales

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Valoir 2023 Predictions
Rebecca Wettemann 1/4/23 Rebecca Wettemann 1/4/23

Valoir 2023 Predictions

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