ServiceNow Sales and Order Management

ServiceNow Sales and Order Management (SOM), available with the ServiceNow Washington D.C. release, extends ServiceNow’s existing Customer Service Management (CSM) workflows to support automation of the lead-to-cash process. Read the Valoir View.

Rebecca WettemannCRM, CPR, Sales, Manufacturing, Telecommunications, High tech, ServiceNow, ServiceNow Customer Service Management, CSM, Oracle, Salesforce, CPQ, SOM